FRONT DESK SUPERVISOR
Location: British ColumbiaFRONT DESK SUPERVISOR
Work Schedule: Full-time
Location: British Columbia
Anticipated Start Date: As soon as possible
Job Description
-Be responsible for all Front Desk Operations.
-Schedule rotations, handle staffing for shifts.
-Train, mentor and coach Front Desk staff on a regular basis.
-Answer incoming calls and assist with reservations, confirmations, room need requests and questions.
-Offer information to guests as needed and address all concerns
-Sell, process and confirm room reservations using selling techniques and strategies.
-Assist guests with check-in and check-out process.
-Verify payment for stay including incidental costs by obtaining credit information.
-Maintain accurate logs of mail, packages, parcels or other items for guest delivery.
-Other duties as assigned.