FRONT DESK SUPERVISOR

Location: British Columbia

FRONT DESK SUPERVISOR

 

Work Schedule: Full-time

Location: British Columbia

Anticipated Start Date: As soon as possible

Job Description

 

-Be responsible for all Front Desk Operations.

-Schedule rotations, handle staffing for shifts.

-Train, mentor and coach Front Desk staff on a regular basis.

-Answer incoming calls and assist with reservations, confirmations, room need requests and questions.

-Offer information to guests as needed and address all concerns

-Sell, process and confirm room reservations using selling techniques and strategies.

-Assist guests with check-in and check-out process.

-Verify payment for stay including incidental costs by obtaining credit information.

-Maintain accurate logs of mail, packages, parcels or other items for guest delivery.

-Other duties as assigned.